With Protect+, you receive support from our experts in case of a product failure, available 24 hours a day, 5 days a week. During this period, we provide remote support and, in the event of a defect, ensure the shipment of replacement hardware the next working day, so your customer’s system is quickly up and running again. You don't have to wait or send your product in for repair. We simply provide you with a replacement device and pick up the defective one. Additionally, you get unlimited access to our premium support hotline for technical assistance. That means one less worry for you, and technology that simply works. Protect+ is exclusively available for New Media AV customers and offers flexible contract durations of 1, 2, 3, or 5 years – a service that offers more.